Sports / Casino
colbet collects and uses your information to keep your access secure and your transactions running — from your bKash deposit to your Rocket withdrawal. This policy sets out exactly what we gather, why we gather it, and how you can review or update it, subject to your local law and eligible region.
When you open an account with us, you share personal details — your name, contact number, and payment credentials tied to services like bKash, Rocket, or Bank Transfer. We collect this data because it is necessary to verify your identity, process transactions, and maintain the security of your account. We do not sell your personal data to third parties, and we do not use it for purposes outside the ones described in this policy. The data we hold falls into three broad categories: identity information you supply during registration, transaction records generated each time you move funds through bKash, Rocket, or Bank Transfer, and technical data such as device type and session logs that help us detect unusual access patterns. Each category serves a specific operational purpose and is retained only as long as that purpose continues to apply. Access to your account and the services described here depends on your local law and the eligible regions in which colbet operates. If you are uncertain whether you fall within a supported region, review the eligibility information in your account area before proceeding. We keep this policy current and will note any material changes at the top of this page with a revised date.
Understanding what this policy covers — and what it does not — helps you know exactly where your rights apply and when a third-party service operates under its own separate terms.
This policy covers all data processed when you register, log in, or update your account details on colbet. Any information you enter into account forms falls within the scope of this document and the data rights described inside it.
Payment activity routed through bKash, Rocket, or Bank Transfer generates transaction records that this policy governs on our side. The payment provider itself operates under its own privacy terms, which we do not control or override.
Your browsing behaviour on our platform — pages visited, game categories opened, session duration — is logged for security and service improvement. This activity data is covered here and is not shared with advertisers.
Links or embedded services from outside providers, including any payment gateway or identity verification tool, are governed by their own policies. We are not responsible for how those external services handle your data once you interact with them directly.
You have concrete options when it comes to the personal data we hold. Reviewing your account records is the first step: log in and open the account settings area where your registered details, linked payment methods, and transaction history are visible. If anything is incorrect — a misspelled name, an outdated phone number, or a payment reference that does not match — you can edit it directly in the account form or contact our support team to correct it on your behalf. If you want to understand more about the specific data we hold or how it is being used, you can send a written request through the support channels listed in the section below. We will respond with the relevant details within a reasonable timeframe. If you want to close your account and request deletion of your data where applicable, the same support route handles that process. Note that some records — particularly those linked to bKash or Bank Transfer transactions — may need to be retained for a period required by applicable financial regulations.
Open your account settings page to see your registered name, phone number, and linked payment details. Transaction history tied to bKash, Rocket, and Bank Transfer entries is also accessible from that same area.
Edit contact and identity fields directly in the account form. For changes that require document verification, submit a request through support and our team will walk you through the steps shown in your account.
Send a specific data enquiry through the live chat or email route listed in the support section. Describe exactly what information you are asking about and we will respond with the relevant details.
If you choose to close your account, contact support with the request. We will confirm the records scheduled for deletion and note any that must be retained under applicable financial or legal requirements before the process completes.
If you have a question specific to how we handle your data, the routes below connect you directly to the right team. Use the channel that suits you — live chat for a quick response, email for a detailed written record.
Open the chat icon from any page on the site to reach our support team directly. Describe your privacy question and an agent will assist you.
Send a written enquiry to our support address listed in the site footer. Include your registered account number for faster handling of data-related requests.
The help section inside your logged-in account area contains answers to common questions about data records, payment history, and how to update your details.
We apply consistent data handling practices across every part of the platform — from account registration through to payment processing via bKash, Rocket, and Bank Transfer.
We use session cookies to keep you logged in and preference cookies to remember your account settings. Analytics cookies measure page performance in aggregate and do not identify you individually. You can manage cookie settings through your browser.
Your account is protected by password authentication. We recommend using a strong, unique password and updating it if you suspect any unauthorised access. Unusual login attempts are flagged automatically and reviewed by our security process.
We keep your account and transaction data for as long as your account remains active and for a period after closure as required by applicable financial rules. Once the retention period expires, personal records are deleted from our active systems.
When we make a material change to this policy, we will update the revision date at the top of the page. Continuing to use your account after a notified change means you have acknowledged the updated terms. Contact support if you have questions about any revision.
Answers to the questions we hear most often about how your data is collected, stored, and managed on colbet.
We collect your name, phone number, email address, and any payment identifiers you link — such as a bKash or Rocket number — during registration. This information is used solely to verify your identity, process transactions, and maintain account security.
We do not sell your data. We share only what is necessary to process a payment through the provider you choose — bKash, Rocket, or Bank Transfer. Each of those providers operates under its own privacy policy, which governs their handling of that data.
Log in and open your account settings to view your registered details and transaction history. For a fuller picture of all data we hold, send a written request through live chat or email support and we will respond with the relevant records.
Yes. Most account fields — contact number, email, linked payment details — can be edited directly in your account settings. For changes that require identity verification, contact support and follow the steps shown in your account area.
Some records, particularly those linked to bKash, Rocket, or Bank Transfer transactions, may need to be held for a period set by applicable financial regulations. Outside those requirements, personal data is removed from our active systems once the retention period ends.
Access depends on your local law and the eligible regions where colbet operates. Review the eligibility information in your account area or contact support to confirm whether your location falls within a supported region before proceeding.